TERMS OF SERVICE / END USER LICENSE AGREEMENT |
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VIPsCasino is a brand owned by Vips Casino Gaming Ltd. a company incorporated under the laws of Malta. The games on this website are powered and operated by Aspire Global International LTD. Aspire Global International LTD (or "The Company") is a company registered in Malta for the purposes of operating and offering of online and mobile application games and sports betting services with registration number C42296 and registered office at 135 High Street Sliema Malta. The Company is licensed and regulated by the Malta Gaming Authority under the license no. MGA/CRP/148/2007 issued on the 17 August 2009 (this license incorporates the previous licenses held by the Company and list the old license numbers with their license dates). We offer Type 1, Type 2 and Type 3 Gaming Service offering casino, fixed odds betting and bingo games. Games provided by Aspire Global International Ltd are regulated by the MGA. Aspire Global International LTD have an Irish Betting License with license reference number 1014834. The Company provides online and mobile gaming services to You (the "Company The Company Services") subject to the following terms and conditions contained within this end user license agreement (the "Agreement") which should be read carefully by You in its entirety prior to Your use of the Company Services or products. Please note that the Agreement constitutes a legally binding agreement between You and the Company. By registering with The Company and/or by using The Company's Services, You agree to be bound by this Agreement in its entirety and without reservation. If You do not agree to any of the provisions of this Agreement You should immediately stop using The Company Services and remove the RVG Games from your computer and mobile device. Please note: In addition to the terms and conditions of this Agreement, please review Our Privacy and Cookie Policy that You should review, Your use of Our gambling services is strictly subject to all additonal rules which shall apply from time to time to the type of gambling services which you are using, including, but not limit to the, Responsible Gaming Policy , Fair Play Policy , Cash Out Policy , Bonus Policy as well as other rules, policies, and terms and conditions relating to the games services and promotions posted on Our Website and/or on Our Mobile Application(s), which are incorporated herein by reference, together with such other policies of which You may be notified of by Us in advance time to time.
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The Company Interactive System is a secured environment which only allows a Player to access The Company Services if such Player has passed through our secured networks which use state of the art encryption for Username and Password data. You will not be able to access The Company Services without passing through our customer security login process, and any Player who bypasses our Interactive System shall be prosecuted to the full extent of the law.
6.1 |
You hereby confirm and acknowledge that:
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6.2 | If any suspicious, improper, fraudulent, or unlawful activities are attempted and/or performed through the use of The Company Services We will be entitled to terminate and/or block your Player Account and seize all funds available through that account. We also reserve the right to disclose any and all details of your Player Account to the relevant authorities. | ||||||||||||||||
6.3 | Artificial Intelligence - Robots: You are not allowed to use any software program which, in our opinion, is endowed with artificial intelligence ("AI Software") in connection with your use of the Services. We constantly review the use of the Services in order to detect the use of AI Software and in the event that we deem it has been used we reserve the right to take any action we see fit, including immediately blocking access to the Services to the offending user, terminating such user's account and seizing all monies held in such account. | ||||||||||||||||
6.4 | Should You suspect that any player using the Services is colluding with another player or cheating, please let the Company know via email to Contact Us ; |
7.1 | For the avoidance of doubt it is hereby declared that when referring to currency in this Agreement the currency stated shall either be Euro and/or any other currency accepted by Us and in accordance with the Player's choice of currency in his/her Players Account. |
7.2 | A Player holding a valid Player Account may cash out their winnings according to the cashout limits described in the cashout policy |
7.3 | You understand that all financial account transactions will be handled by Us, or third party electronic payment processors and/or financial institutions on Our behalf and checks on financial account transactions shall be done to prevent money laundering. To the extent that they do not conflict with the terms of this Agreement, You agree to be bound by the terms and conditions of such third party electronic payment processors and/or financial institutions. We reserve the right to run credit checks with third parties using the information submitted to Us by You through the opening of the Player Account or by any other means. |
7.4 | We reserve the right to refuse accepting and paying through any means of payment, such as certain credit cards, personal checks, electronic wallets and any other types of payment methods. We reserve the right to credit You back using the same method as You have previously deposited with, for as long as the method so used allows. |
7.5 | You understand that by accepting a bonus payment offered by Us to You, You are bound by the rules and regulations of Our Bonus Policy. |
7.6 | We may, at any time, set off any positive balances in Your Player Account against any amount owed by You to Us. By way of example, in the event that following the settlement of a bet in Your Player Account a resettlement is required, The Company shall be entitled to deduct from Your Player Account any required amount of money. |
7.7 |
All payments into Your Player Account must be from a single
payment source, such
as a debit card or charge card, on which You are
the named account
holder. Deposit limits may apply depending on a number of
parameters. We reserve the right to charge you administrative fees during your deposits and withdrawals as shall be detailed in the "Cashier". (From the April 14th 2020, the use of credit cards will no longer be accepted as a payment method to deposit or withdraw with UK online casinos) |
7.8 |
General Conditions of Use E-voucher applying to E-PRO solution
(v2.2)
• E-PRO is an E-Voucher issued by EMP Corp, being resold by First Remit Limited (UK), a registered money service business with Her Majesty's Revenue and Customs certificate number 12679642 & fully authorizedby the UK Financial Conduct Authority (FCA) as a payments institution, with reference 622935. • E-Pro e-Vouchers resold by First Remit will show in your card statement as "Online Payment". • An E-VOUCHER, constituting electronic money, is generated in the event of an intervention by EMP Corp to pay for the services offered on the MERCHANT SITE. • If the payment service provider is EMP Corp, the transaction will result in the creation and purchase of electronic money issued by an E-money Issuer, to be used to credit an E-wallet. |
8.1 | No refund can be completed for funds subject to wagering requirements or restrictions. |
8.2 | A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) days if a Player alleges that another individual (or a minor) has accessed his/her Player Account. |
8.3 |
If Your request for a refund or reverse transaction gives Us
grounds to require further verification of Your identity in
order to comply with Our legal and/or regulatory obligations or
to prevent unlawful or fraudulent behaviour, We may withhold any
refund or reverse transaction until Your identity has been
verified in accordance with applicable law.
Such circumstances which may require Us to perform such further identity checks include (but are not necessarily limited to) where: (i) You request that a refund be made via a different payment than that used for making deposits to Your account; or (ii) there are reasonable grounds to suggest that a Player Account User has not set up the Player Account on his/her own behalf (and has done so on behalf of someone else, i.e. a third party). When conducting the identity checks referred to in this Section [8.3], We shall require such additional verification as is permitted under applicable law to ensure that Our legal and regulatory obligations are satisfied. In the event that You fail to satisfy Our requirements for further verification of Your identity, We shall take such steps as We are required to take to ensure that We comply with Our legal and regulatory obligations. This may require Us to refuse Your request for a refund or reverse transaction, close Your Account and could result in a forfeiture of funds. You may not be entitled to appeal such action, except where such right of appeal is required by applicable law in the country or state in which You live and this is not prevented by Our own legal and regulatory obligations. |
8.4 |
Notwithstanding anything else in the Refund Policy, Bonus
Policy, or any additional terms or rules which govern the
provision of any gambling promotion to You, You shall not be
prevented from withdrawing:
(ii) winnings from wagers made with funds in that deposit balance; and (iii) winnings from any bonus which are not subject to wagering requirements or restrictions (or for which wagering requirements or restrictions have been satisfied), except where We are required to prevent such withdrawal of funds in order to comply with Our legal and regulatory obligations (including anti-money laundering requirements). |
9.1 | If You have a complaint, You can check the below link where you will find all the ways you can contact us on: http://vipscasino.com/ContactUsMail.aspx |
9.2 | We will use best efforts to resolve a reported matter promptly. Complaints will be escalated internally according to the urgency and nature of the complaint, and once a solution has been identified it will be made known to You immediately. |
9.3 | If You have a query with regard to any transaction, You may also contact Us with details of the query. We will review any queried or disputed transactions. Our judgment is final. |
9.4 |
If for some reason You are not satisfied with the resolution of
Your complaint by Us,
You can complain either our appointed ADR service, ThePOGG.com,
or the Malta Gaming Authority.
Contact details for ThePOGG.com are as follows: Address:PO Box 2089, Liv ingston, West Lothian, EH540GF, UK Email: complaints ThePOGG Cpmplaints should be submitted via the form on the following url: ThePOGG.com https://thepogg.com/submit-complaint/ Contact details for the MGA are as follows: Address: Suite 1, Level 3, TG Complex, Brewery Street, Mriehel, Birkirkara BKR 3000, Malta Telephone Number: +356 21316590/1/3/4 Email: support.mga@mga.org.mt |
9.5 | If you are playing from the European Union, you can refer any dispute you have in connection to the services provided by the Company through the European Commission's Online Dispute Resolution Platform available at europa.eu/consumers/odr. |
THE RVG GAME, INTERACTIVE SYSTEM, AND THE SITE AND MOBILE CONTENT ARE PROVIDED "AS IS". WE MAKE NO WARRANTY OR REPRESENTATION, WHETHER EXPRESS OR IMPLIED (WHETHER BY LAW, STATUTE, OR OTHERWISE), INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, COMPLETENESS OR ACCURACY OF THE RVG GAME, INTERACTIVE SYSTEM, OR THE SITE AND MOBILE CONTENT, OR INFRINGEMENT OF APPLICABLE LAWS AND REGULATION.
WE MAKE NO WARRANTY THAT THE RVG GAME, INTERACTIVE SYSTEM, AND THE SITE AND MOBILE CONTENT WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SOFTWARE OR THE SERVER, OR THE MOBILE DEVICE, THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR BUGS OR REPRESENTS THE FULL FUNCTIONALITY, ACCURACY, RELIABILITY OF THE MATERIALS OR AS TO RESULTS OR THE ACCURACY OF ANY INFORMATION OBTAINED BY YOU THROUGH THE COMPANY SERVICES.
IN THE EVENT OF SYSTEMS OR COMMUNICATIONS ERRORS, BUGS OR VIRUSES RELATING TO ACCOUNT SETTLEMENT OR OTHER ELEMENTS OF THE COMPANY SERVICES OR INTERACTIVE SYSTEM OR RESULTING IN LOSS OF DATA, WINNINGS OR BONUSES ANYTHING ANALAGOUS THERETO BY YOU OR ANY DAMAGE TO YOUR COMPUTER EQUIPMENT OR SOFTWARE, OR MOBILE DEVICE, WE SHALL IN NO WAY BE LIABLE TO YOU AND WE RESERVE THE RIGHT TO VOID ALL RVG GAMES IN QUESTION, VOID ANY PAYMENTS, VOID ANY BONUSES AND TAKE ANY OTHER ACTION TO CORRECT SUCH ERRORS SAVE THAT WE ARE NOT REQUIRED TO PROVIDE ANY BACK UP NETWORK AND/OR SYSTEMS OR SIMILAR SERVICES.
IN THE EVENT OF SYSTEMS OR COMMUNICATIONS ERRORS, BUGS OR VIRUSES RELATING TO ACCOUNT SETTLEMENT OR OTHER ELEMENTS OF THE COMPANY SERVICES AND/OR INTERACTIVE SYSTEM, RESULTS IN YOU RECIEVEING ANY WINNINGS, BONUSES AND/OR YOU GENERATE ANY ADDITIONAL WINNINGS FROM SUCH WININNGS AND/OR BONUSES WHICH YOU HAVE RECIEVED, WE RESERVE THE RIGHT TO CORRECT THE EFFECT OF SUCH ERRORS, BUGS OR VIRUSES, INCLUDING WITHOUT LIMITATION BY:
(1) VOIDING THE WININNGS AND/OR BONUSES AND/OR ANY ADDITIONAL WINNINGS GENERATED FROM SUCH WININNGS AND/OR BONUSES;
(2) DEDUCTING THE WININNGS AND/OR BONUSES AND/OR ANY ADDITIONAL WINNINGS GENERATED FROM SUCH WININNGS AND/OR BONUSES FROM YOUR PLAYER ACCOUNT; AND/OR
(3) SET OFF THE WININNGS AND/OR BONUSES AND/OR ANY ADDITIONAL WINNINGS GENERATED FROM SUCH WININNGS AND/OR BONUSES AGAINST ANY MONEY OWED TO YOU BY THE COMPANY.
WE SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS MADE BY YOUR INTERNET SERVICE PROVIDER, OR MOBILE DEVICE COMPANY, OR OTHER THIRD PARTY WITH WHOM YOU HAVE CONTRACTED TO GAIN ACCESS TO THE SERVER THAT HOSTS THE COMPANY SERVICES.
11.1 | You hereby acknowledge and agree that betting might result in losing monies and that all losses incurred by You as a result of betting via The Company Services will be Your sole responsibility | ||||
11.2 | Your decision to use The Company Services is made at your own discretion and risk. | ||||
11.3 | We shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with Your use of The Company Services whether direct or indirect, including, without limitation, damage for loss of business, loss of profits, business interruption, loss of business information, or any other pecuniary or consequential loss (even where We have been notified by you of the possibility of such loss or damage). | ||||
11.4 | We shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with Your use, of any link used in connection with The Company Services. We are not responsible for the content of any linked sites. | ||||
11.5 | You confirm that We shall not be liable to you or any third party for any modification to, suspension of or discontinuance of The Company Services. | ||||
11.6 |
Without derogating from Section 10, You agree that, in the event that the Interactive System or The
Company
Services fail to operate correctly as a result of, but not
limited to, any delay
or interruption in operation or transmission, any loss or
corruption of data or
communication or lines failure, any person's misuse of The
Company Services
or their contents or any error or omission in content or any
other factors beyond
Our control:
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12.1 | In the event of a game, bet or system malfunction all bets and/or wagers are void. |
12.2 | In the event a game or bet is started but miscarries because of a failure of the system, The Company shall refund the amount wagered in the game or the bet, as applicable, to You by crediting it to the Your Player Account or, if the account no longer exists, by paying it to You in an approved manner; and if You have an accrued credit at the time the game miscarried, credit to Your Player Account the monetary value of the credit or, if the account no longer exists, pay it to You in an approved manner. |
12.3 | If The Company mistakenly credits You with winnings that do not belong to You, whether due to a technical or human error or error in the published pay tables or gaming software, or otherwise, the amount will remain property of the Company and the amount will be transferred from Your Player Account. If prior to The Company becoming aware of the error You have withdrawn funds that do not belong to You, without prejudice to other remedies and actions that may be available at law, the mistakenly paid amount will constitute a debt owed by You to The Company. In the event of an incorrect crediting, You are obliged to notify The Company immediately by email. |
13.1 | You agree to fully indemnify, defend and hold Us, and Our officers, directors, employees, agents, contractors and suppliers, harmless, from and against all claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of any breach of this Agreement by You, and any other liabilities arising out of Your use of The Company Services or use by any other person accessing The Company Services using Your User identification, whether such use is with or without Your knowledge and/or express authorization. |
13.2 | In addition to any other remedy available, if you breach any of these terms and conditions of this Agreement or The Company has reasonable grounds for suspecting that You have breached the terms and conditions of this Agreement, in addition to any other remedies available to The Company, Your winnings may be forfeited at the discretion of The Company and The Company may retain any positive balance then existing in Your Player Account on account of any damages or other amounts owed by You to The Company pending investigation and/or the conclusion of any legal proceedings. Failure to comply with this Agreement may also result in disqualification, Player Account closure and/or legal action being taken against You. |
14.1 | We reserve the right to change these Terms of Service, the Games Rules, Bonus Policy and Cash Out Policy at any time, so we encourage you to re-visit this page frequently to be updated of any amendments to these terms. We will provide prior notice to you through your account of substantial changes of these Terms of Service (and any related terms) and/or we will send you an e-mail regarding such changes to the e-mail address linked to your account. Such substantial changes will take effect seven (7) days after such notice was provided on any of the above mentioned methods. Otherwise, all other changes to these Terms of Service are effective as of the stated “Last Revised” date, and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. |
14.2 | If you disagree with the changes made to this Agreement and/or to the Privacy Policy, the Games Rules, the Bonus Policy and the Cash Out Policy, you should immediately cease all activity in your Player Account including using The Company Services, close your Player Account and request that We unsubscribe you from all correspondence from The Company Services. |
15.1 |
As part of your use of The Company Services We may provide you
with a
chat facility which is moderated and subject to controls. We
reserve the right to
review the chat and to keep a record of all statements made on
such facility. Your
use of the chat facility should be recreational and socializing
purposes and is
subject to the following rules:
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15.2 | In the event of Your breaching any of the above provisions relating to the chat facility, The Company shall have the right to immediately terminate Your Player Account. Upon such termination The Company shall refund to You any funds which may be in Your Player Account over and above any amount which may be owing to Us at such time (if any). The Chat room functionality may be removed by The Company should it be abused |
PLEASE NOTE: When using the chat facility any personally identifiable information that You submit, can be read, collected, or used by The Company, and The Company is not and shall not be responsible for the personally identifiable information that You choose to submit via the chat facility.Suspicious chats will be reported to the appropriate authorities.
16.1 | Before a prize will be paid on any winning RVG Game, it must be validated according to this Agreement and the rules and procedures set by The Company. We reserve the right to make the sole and final decision as to the RVG Game's winning status and Our decision will be final, binding and subject not subject to appeal. |
16.2 | We may, at Our sole discretion, refuse to register and provide a Player Account to any individual or close a Player Account, and to limit or refuse a wager. Subject to the provisions of this Agreement, in the event a Player Account is closed or refused, We shall honor the contractual obligations already entered into. |
16.3 | By signing this Agreement and ticking the appropriate box upon registration You hereby agree to receive any communications or advertising from The Company regarding its services or products including by electronic mail and SMS. Should You wish to "opt-out" of receiving communication from us at any time please let us know by sending a blank message with the word "remove" to support@vipscasino.com. Should You wish to "opt-out" of receiving SMS marketing messages communication from us at any time please let us know by replying "stopmessage" to any of our SMS sent to you. |
16.4 | We reserve the right to suspend, change, modify, add or remove any RVG Game(s) used by The Company Services without any prior notice to Our Players and with immediate effect. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against The Company in such regard. |
16.5 | We reserve the right to offer, from time to time, bonuses and/or promotions and special offers and that any such offer will be subject to its own rules and conditions. We reserve the right to withdraw any of these special offers and bonuses at any time. In the event that The Company believes a user of The Company Services is abusing or attempting to abuse a bonus or other promotion, or is likely to benefit through abuse or lack of good faith from a gambling policy adopted by The Company, then The Company may, at its sole discretion, deny, withhold or withdraw from any user any bonus or promotion, or rescind any policy with respect to that user, either temporarily or permanently, or terminate that user's access to The Company Services and/or block that user's Player Account. In addition, we The Company reserves the right to decline any pending cashout under these conditions. |
16.6 | You agree that We may, at our sole discretion, assign this Agreement, in whole or in part, to any third party or person upon prior notice to you, and you will be deemed as having given you to consent to such assignment if You continue using The Company Services following receipt of such notice. |
16.7 | You understand that you will receive electronic communications from us, posted via the Aspire Global International LTD Services and/or sent to you via e-mail. All such communications will be considered "in writing" and will be considered received by you after 4 business days, whether you have actually received them or not. |
16.8 | The enforceability or validity of any part of this Agreement shall not affect the validity and enforceability of the remainder of this Agreement. |
16.9 | This Agreement contains the entire agreement between You and Us relating to use of the Aspire Global International LTD Services. |
16.10 | This Agreement has been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of this Agreement and the English language version, the meaning of the English language version shall prevail. |
16.11 | No waiver by Us of any terms of this Agreement shall be construed as a waiver of any preceding or succeeding breach of any terms of this Agreement. |
16.12 | Unless otherwise expressly stated, nothing in this Agreement shall create or confer any rights or any other benefits to third parties. |
16.13 | Nothing in this Agreement shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between You and Us. |
This Agreement shall be governed by, and interpreted in accordance with, the laws of Malta you irrevocably submit, for Our benefit, to the exclusive jurisdiction of the courts of Malta to settle any disputes (including claims for set off and counterclaims) which may arise in connection with the creation, validity, effect, interpretation or performance of, or the legal relationships established by, this Agreement or otherwise arising in connection with this Agreement.
18.1. | These Betting Rules are inseparably linked to our Terms & Conditions, of which they form a part, and acceptance of these Betting Rules is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions. |
18.2. | The minimum amount you may wager on our sports betting products is £0.10. Your maximum amount for a bet differs between sports, leagues and bets. You will see the exact value specified in the field where you enter the stake amount, when placing a bet. We make no guarantee that any bet placed within or for the maximum stake shall be accepted. Terms & Conditions. |
18.3. | We reserve right to refuse the whole or any part of any bet request for any reason and at our sole discretion. Individual bet requests may be reviewed and an alternative price or stake offered at our sole discretion. |
18.4. | We accept bets made online. Bets are not accepted in any other form (email, telephone, fax, etc.) and if received will be void, win or lose. |
18.5. | We reserve the right to refuse/cancel any bet or part of a bet before the game starts and to make ambiguous bets void, without providing any justification. |
18.6. | Customers cannot cancel or change a bet once the bet has been placed and confirmed. |
18.7. | Bets will be accepted up to the advertised start time. If a bet is inadvertently accepted which includes an event after its start time, unless it is a live-betting event, the match/bet will be treated as a non-runner. |
18.8. | Irrespective of which betting odds format you select for odds to be shown in your customer account, all bets will be settled based on American odds. |
18.9. | Where we have reason to believe that a bet is placed after the outcome of an event is known or after the selected participant or team has gained a material advantage (e.g. a score, sending off etc.) we reserve the right to void the bet, win or lose. |
18.10. | We reserve the right to cancel any bets from customers who place money on an event where they are in any way involved, as participants, referee, coach etc. |
18.11. | We reserve the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question or (ii) match rigging has taken place. Evidence may be based on the size, volumes or pattern of bets placed with Aspire Global International LTD across any or all of our betting channels. |
18.12. | When an event is cancelled, all related bets will be void automatically and accounts refunded. |
18.13. | If any match is abandoned due to injury, bad weather, crowd trouble etc. all bets that have already been settled up until the time of abandonment will stand. For example: If a football match is abandoned in the second half, all bets involving the 1st half will stand. What’s more, if there has been a goal scored, the first goal scorer market will stand, but the last and any time goal scorer bets will be void. For tennis: if a player retires injured in the 3rd set, all bets to win the 1st and 2nd sets will stand. |
18.14. | We do not accept any responsibility for typing, human or palpable errors, which lead to obvious price errors. In such cases all bets will be deemed void. |
18.15. | Multiple bets that combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other. If such a bet is taken in error, the bet will be cancelled. |
18.16. | We offer you the ability to bet in play on a variety of global sporting events and while we do make every effort to ensure all live betting information is accurate, there may be situations where such information is incorrect, due to delays or otherwise. When checking live betting odds, live event start times or any other live event markets, please be aware that such information is provided as a guide only and we accept no liability for the outcome of any inaccuracies which may occur. It is the sole responsibility of the customer to check such information is accurate at the time of publication. |
18.17. | The official result is final for settlement purposes except where specific rules state the contrary. The podium position in Grand Prix racing, the medal ceremony in athletics and any similar official ceremony or presentation in other sports are to be treated as the official result. |
18.18. | Winnings will be credited to the customer’s account following confirmation of the final result. |
18.19. | We reserve the right to void any or all bets made by any person or group of persons acting in an attempt to defraud us. |
18.20. | We reserve the right to void any bet that may have been accepted when the account did not have sufficient funds to cover the bet. If an account has insufficient funds as a result of a deposit that has been cancelled by the payment processing party, we reserve the right to cancel any bet that may have been accepted retroactively. |
Unless stated in any promotion terms the following will apply to your bets on our sports products or services:
19.1. | For the purposes of this Section 20, the maximum winnings from sports betting are exclusive of the stake which you place. |
19.2. | Subject to Section 20.5, the maximum amount of winnings which is payable to you with respect to any bet on our sports products and services is £90,000 (ninety thousand pounds) (the "Maximum Win Per Bet"). By way of example, if you win £100,000 (one hundred thousand pounds) on a bet on our sports products and services (without the application of the Maximum Win Per Bet cap), the actual winnings credited to your Player Account will be capped at £90,000 (ninety thousand pounds). |
19.3. | Subject to Section 20.5, the maximum amount of winnings which is payable to you with respect to bets on our sports products and services in any calendar month is £90,000 (ninety thousand pounds) ("Maximum Winnings Per Month"). By way of example, if you win £120,000 (one hundred thousand pounds) on a bet or series of bets on our sports products and services (without the application of any cap on winnings) in a particular calendar month, the maximum winnings on such bets credited to your Player Account will be capped at £90,000 (ninety thousand pounds). |
19.4. | Notwithstanding Sections 20.2 and 20.3, we reserve the right not to accept any bet if the winnings for such bet will cause the Maximum Win Per Bet and/or Maximum Winnings Per Month limits to be exceeded. |
19.5. | If we reasonably believe that you are acting together with another player or group of players in placing bets on our sports products or services containing the same or related selections on particular event(s), we shall be entitled to apply the Maximum Win Per Bet and the Maximum Winnings Per Month caps to the aggregate of the winnings from the relevant bets placed by you and the other players, whom we reasonably believe to be acting together, as if such bets were placed by you alone rather than applying the Maximum Win Per Bet and Maximum Winnings Per Month caps separately to the winnings of each individual player. |
19.6. | If you have placed several identical bets (single bets or combination bets, single or multiple) and the winnings exceed the Maximum Winnings Per Month, we may reduce the stakes that you have placed on these bets so that the winnings are within such limits. |
19.7. | Where you place a bet on a sport which is regulated by a sports governing body included in Part 3 Schedule 6 of the Gambling Act 2005 or published on the Gambling Commission's website (each a “Sports Governing Body”), in order for your bet to be accepted as a valid bet by us, you must not be in breach of any rules concerning irregular and/or suspicious betting or misuse of information relating to: (i) the applicable Sports Governing Body; (ii) any other professional body of which You are a member of; or (iii) your employers. If we suspect you are in breach of the foregoing, we reserve the right to void the relevant bet. |
PLEASE PRINT AND RETAIN A HARD COPY OF THIS AGREEMENT FOR YOUR RECORDS.
Version 258
Updated on 2023.03.14.